Returns & Exchanges Policy

At JETPILOT, we want to ensure you are completely satisfied with your high-performance gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Please note that for safety reasons, certain technical equipment must be returned with all security tags and seals intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all hangtags, labels, and protective layers are included.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the gear for quality assurance, we will process your refund to the original payment method within 5-7 business days.